> Results by Business Segment
 
Results by Business Segment
 
 

2010 results by business segment are given below, to be commented on in subsequent sections.

As noted above, Poland is now split between business areas. Its prior-year income statements have been restated accordingly.

Key figures by business segment
(€ million)
RETAIL CORPORATE & INVESTMENT BANKING (CIB) PRIVATE BANKING ASSET MANAGEMENT CENTRAL EASTERN EUROPE (CEE) PARENT COMPANY AND OTHER SUBSIDIARIES (CONSOLIDATION ADJUSTMENTS INCLUDED) CONSOLIDATED GROUP TOTAL
Income statement  
OPERATING INCOME  
2010 10,023 10,270 804 834 4,652 (236) 26,347
2009 10,842 10,840 849 737 4,612 (308) 27,572
OPERATING COSTS  
2010 (7,443) (3,556) (557) (488) (2,140) (1,299) (15,483)
2009 (7,701) (3,530) (563) (455) (1,952) (1,124) (15,324)
OPERATING PROFIT  
2010 2,580 6,714 247 346 2,512 (1,535) 10,864
2009 3,141 7,310 286 282 2,661 (1,432) 12,248
PROFIT BEFORE TAX  
2010 619 2,715 234 329 1,063 (2,443) 2,517
2009 1,198 2,083 255 291 911 (1,438) 3,300
 
EVA              
2010 (232) (249) 124 217 (15) (1,937) (2,092)
2009 228 (259) 143 185 50 (2,339) (1,992)
   
Cost/income ratio              
2010 74.3% 34.6% 69.3% 58.5% 46.0% n.s. 58.8%
2009 71.0% 32.6% 66.3% 61.7% 42.3% n.s. 55.6%
 
Employees1  
as at December 31, 2010 62,216 16,473 3,074 1,889 51,617 26,740 162,009
as at December 31, 2009 63,821 16,975 3,064 1,960 52,390 26,852 165,062
Notes:
2009 figures were recasted, where necessary, on a like-to-like basis to consider changes in scope of business segments and EVA computation rules.

1. "Full Time Equivalent". These figures include all the employees of subsidiaries consolidated proportionately, such as Koç Financial Services Group.